Salon Policies & Services Guarantees

1. Service Guarantee

We are dedicated to delivering services of the highest quality. All nail enhancements and gel polish manicures are covered under 7-day guarantee, beginning on the date of service. This guarantee excludes any instances of breakage.

• Should any chipping, lifting, or detachment occur within the guarantee period, clients are encouraged to contact the salon promptly to arrange a complimentary repair.
• Repairs requested after 1 week, or for concerns including breakage, tears, or corner damage, will incur a fee of $3 per nail.
• Please be advised that traditional nail polish is not included in this guarantee.

Clients are kindly reminded that nails are ornamental, not functional tools. Proper care will help maintain their appearance and durability.

2. Health & Safety

The health and safety of our clients and staff are of paramount importance. Clients are requested to inform the salon, prior to any service, of the following:

• Known allergies
• Pre-existing injuries
• Ongoing illnesses
• Any medical conditions

This information ensures that we may provide services in a manner that is both safe and appropriate. The salon reserves the right to decline or postpone service should it be deemed that proceeding may pose a risk to the client or others.

3. Refunds & Service Corrections

Client satisfaction is of utmost importance to us. If a client is not satisfied with the service received, they are encouraged to notify a manager promptly.

Please note that monetary refunds will not be issued under any circumstances.

However, we are pleased to offer corrective services at no additional charge to address any valid concerns.

4. Personal Property

Clients are responsible for the care and supervision of their personal belongings while on the premises.

The salon shall not be held liable for any lost, stolen, or misplaced items.

5. Reservations, Cancellations & No-Show Policy

Appointment Scheduling: Clients are strongly encouraged to schedule appointments in advance through phone, website, or in person, to secure preferred time slots.

Cancellations: A minimum of 24 hours’ notice is required for cancellations or rescheduling. Late cancellations may result in a service fee.

No-Show Appointments: Clients who fail to appear for scheduled appointments without prior notice will be charged the full amount of the missed service.